Geometry Dash FAQ

Frequently Asked Questions:

Q: I lost shards/diamonds/orbs after updating to 2.11!
A: There was an item duplication bug in version 2.1 that gave users extra rewards. This has been fixed in 2.11 and those rewards have been removed. So if you lose shards/diamonds etc after loading 2.11 its because they were bugged. Sorry :/


Q: I get the message “Something went wrong” when I try to uploads levels, post comments, check highscore etc.
A: Make sure your password is correct. Open Geometry Dash and go to “Options/Account/More/Refresh Login”.


If you can login but still get the error message, please contact support.


Q: How can I change my password?
  • Go to this page: Account Management
  • Click “Forgot Password”
  • You will get an email with a link where you can change your password.
  • After changing your password you will have to refresh your login ingame. “Options/Account/More/Refresh Login”

Q: I get the error “Invalid Email” when trying to register!
First make sure you have entered the correct email. If you are sure the email is correct, follow the steps below.


  • Go to this page: Account Management
  • Click “Invalid Email”
  • Enter your email and click “Add Email”.
  • You should now be able to register using that email.

Q: I forgot my username.
A: Go to this page: Account Management


Q: I cannot see my global rank, have I been leaderboard banned?
A: Right now the minimum stars to have a global rank is 2000. If you have below 2000 stars you will not see a global rank even if you are not leaderboard banned.


The system is currently begin changed, so ranks etc. may not work properly. For now just wait ๐Ÿ™‚


Q: How can I change my username?
A: You can change your username once per month.
Go here: Account Management


Q: Where is update 2.2?
A: … ยฏ\_(ใƒ„)_/ยฏ


Geometry Dash + Newgrounds

Hey everyone! ๐Ÿ™‚


I’m writing this post to share some changes in how custom music from Newgrounds will work in Geometry Dash.

1. Copyright

In recent years, a number of Geometry Dash fans have been uploading music they didn’t create to Newgrounds, in the hopes of using it in their levels. To try to prevent abuse, Newgrounds required accounts to be scouted before their music could be used.


This lead to additional problems, where players would upload stolen music and then convince other community members to scout them. The NG moderation team is a group of volunteers, and handling this matter was taking up hours of their time every day. Because of this, a change in how the system works has to be made.


Under the new system, all previously approved artists can still be used in Geometry Dash. However no new artists will be able to have their music used in GD by default.


This means that even if you get a stolen song past the NG moderators and even if you convince someone to scout you, your song will still never work in Geometry Dash. We are hoping this will stop the growing problem with song theft, so that Geometry Dash can continue to use Newgrounds as a resource for music.


Not allowing new artists in Geometry Dash was my choice, so please do not show any anger towards Newgrounds for this decision.


I believe this solution will work well for both sides, and will hopefully solve the problem of users uploading music they did not create.

2. Artists

There is also a second change in how artists from Newgrounds will make their songs available in Geometry Dash.


Newgrounds will be implementing a specific permissions settings for allowing music to be used in Geometry Dash. Artists will be able to select whether or not they want their songs available in Geometry Dash as a separate option.


Hopefully these changes will make the system work smoother, and we can all focus on what we love, creating art and music for everyone to enjoy ๐Ÿ™‚

3. Q&A

I have added a few questions and answers below that may come up:


Q: How can I upload my music to Newgrounds and use it in Geometry Dash?
A: You cant ( อกยฐ อœส– อกยฐ)


Q: Does this mean there will be no new custom songs?
A: No. New songs uploaded by already approved artists can still be available in the game. The change is that no NEW artists will be added to the game.


Q: Will you never add custom songs from new artists?
A: I can manually approve new artists if I want to, but they will be few, and I will manually verify that they are legit before adding them.


Q: Who can approve new artists?
A: I am the only one that can approve new artists for use in Geometry Dash. Do not ask Newgrounds about this as they cannot help you.


Q: I am a Newgrounds artist, how can I disable my music in Geometry Dash?
A: Wait for Newgrounds to add the new option. You can then manually toggle on/off having your song in Geometry Dash.


Q: When is Geometry Dash coming back to Steam?
A: Hopefully soon, but no info yet.


Q: When are gauntlets coming out?
A: … ยฏ\_(ใƒ„)_/ยฏ


Q: Is the chicken on fire?
A: No, not anymore. Poor chicken…


Q: DJRubRub is my favorite artist, does he have any new songs?
A: DJRubRub is mysterious, like Batman mixed with Santa Claus. Who knows…


Let me know if you have any other questions, and I will try to answer all I can ๐Ÿ™‚


Edit: I also noticed that Waterflame and some other GD artists were accused of being against Geometry Dash in some discussions. I don’t know how this rumor started, but it is completely untrue. They have all been super supportive, they are the best.
GD artists are love, GD artists are life ๐Ÿ™‚