This is known as screen tearing. This happens when the monitor's refresh rate is not synchronized with the game's frame rate. Normally, enabling vertical sync is enough to solve this. Go to "Settings", "Graphics", "Advanced", and enable "Vertical Sync". If this does not help, you can try to enable vertical sync in your graphics card's control panel. Search up how to open it for your specific graphics card.

No. If you purchased the game on the App Store, Google Play, or Steam, you do not need to pay twice for it, but you need to be logged into the same account you used to pay for the game. If you have lost it, you will need to purchase it again. However, if you want to get the game on a different platform, you must buy it again. For example, if you have the game on iOS and want it on Steam, you must purchase the game again on Steam.

RobTop stopped answering the support email as it got too much traffic. He sometimes answers people on Twitter and on the Discord server. If you have something important to talk about, send a direct message to a Geometry Dash Moderator. Depending on the circumstances they might redirect your message to him.

Depending on what needs to be reported there are different people to contact. If there is a member of the community spreading hate by using the in-game commenting system please contact an Elder Moderator as they have the ability to delete comments or ban users from commenting. To report a user that has cheated statistics, report it to a Leaderboard Moderator through their Discord server. To report a level, please contact an Elder Moderator as they have the ability to delete unrated levels. For reporting an account as a whole, contact any Moderator and they will pass the information to RobTop if required.

On Android, go to "Settings", "Display", "Fullscreen", and enable Geometry Dash. Note that not all devices have this option available, and your game might look worse with this enabled.

Crashes can occur due to many factors, and many of them are due to incompatibility. Another common cause is save files being too big for the game to save locally, which causes crashes upon exiting the game. Delete saved levels and editor levels you do not need to free up space. Additionally, your device may not be able to run levels with a lot of objects. It can crash both upon loading the level to play or when exiting a copy of it in the editor.

The most common cause of this issue on a computer is vertical sync. Input delay comes naturally with vertical sync, so you will have to disable it. On mobile, it is unfortunately difficult to solve.

If the lag has occurred suddenly, try reinstalling the game as your files might be damaged. Reinstalling your display drivers could also help with your issue. To do this, open "Device Manager", find your display adapter drivers, select them, right click, and click "Delete". Close the application and then restart your computer, which should reinstall the proper drivers.

The lag may also be occurring from Geometry Dash using a lot of space. To clear some space try removing saved songs and downloaded levels, including editor levels. If the lag has always been present, try adjusting some in-game options such as turning off "Smooth Fix" or "Vertical Sync", enabling "Load songs to memory", enabling "Low Detail", and lowering the texture quality.

There are some external options as well such as going to Task Manager, "Details", and then setting "GeometryDash.exe" as "High Priority". Experimenting with the compatibility settings can also help. Right click on the game's icon in Steam, click "Properties" and then "Browse local files". There, right click on "GeometryDash.exe", go to "Properties" and then enter the compatibility settings. Enable "Run this program in compatibility mode for:" and select one of the following: Windows 7, Windows 95, or Windows Vista. Once you are done, select "Apply" and then "Ok".

On laptops, having the device not plugged in forces the system to reduce performance, which directly affects the game.

There is not a specific place to suggest changes or additions to the game. However, RobTop may take suggestions when he is chatting on any of his social media.

It depends on the platform you play on, as RobTop does not personally handle refunds. On Steam, you can refund the game by right-clicking the game, then clicking on "Support" and selecting "This is not what I expected". You will then be given the option to refund if:

• You have not played for more than two hours.
• You have not owned the game for more than two weeks.

On Google Play, you will be given the option to refund the game on the first hour of purchasing it instead of the uninstall button. On iOS, go to Apple's website to request a refund, and depending on the circumstances, they might accept it.

This may be due to a memory leak. Simply try restarting the game. If this does not fix the issue, it may be due to corrupted game files. To solve this, you can try reinstalling the game.

On Windows and Mac, linking a controller through wireless connection to the PC is all that is needed. The game will recognize the controller upon reopening the game. On Android, link the controller using Bluetooth, then with the help of external applications, you can map commands for the controllers to output certain actions, such as recreating clicks. Note that not all controllers are compatible with PCs and Android.